TERMS AND CONDITIONS

Heini Sports Has You Covered: 6 Month Warranty

We take pride in the quality of every Heini Sports kit. That's why we back all our products with a 6-month warranty against material defects and faulty workmanship, starting from the date of purchase. This warranty applies to the original owner only and requires proof of purchase.

How to Make a Warranty Claim:

- General Claims: Contact Heini Sports customer service to get started. Have your proof of purchase ready and we'll provide you with a Return Merchandise Authorization (RMA) number.

- Retail Purchases: If you purchased your Heini Sports gear from a retail partner, return it to that store for warranty processing.

- HeinSports.com Purchases: Contact customer service for your RMA number, then ship the product along with the RMA to the address below:

Heini Sports Inc

41 Woodridge Crescent, Apt 505

Nepean, ON K2B 7T6

Phone: +1 905-975-1369

What's Covered:

- Manufacturing Defects: If your product has a confirmed manufacturing defect, we will repair or replace it at our discretion.

- Custom Order Print Errors: If your custom kit was printed incorrectly due to a production error on our end, it is fully covered. Contact us at sales@heinisports.com with photos and your order number.

What's Not Covered:

- Accidents, improper care, neglect, or normal wear and tear.

- Damage caused by improper washing or care (always follow the care label instructions).

- Chlorine damage — except for Heini Sports swimwear products.

- Products that have been altered or modified from their original condition.

- Warranty claims for damage that does not qualify will not be covered.

Damaged Your Kit in a Crash?

If you damage your Heini Sports product in a crash or accident, send a photo of the damage along with your proof of purchase to sales@heinisports.com. We'll review your case and may offer a discount on a replacement at our discretion.

Legal Information:

- This warranty gives you specific legal rights, which may vary depending on your province or country of residence.

- Heini Sports and its partners are not liable for any consequential, incidental, special, indirect, or direct damages, unless required by applicable local law.

- Any legal disputes related to this warranty will be resolved under Canadian law.

Have questions about your warranty claim? We're here to help.

Email: sales@heinisports.com

Phone: +1 905-975-1369 / 416-347-7133

Monday to Sunday: 8AM – 8PM EST